You have 30 (change this) calendar days to return an item from the date you received it. To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
The items are shipped pre-tested properly and in perfect condition. However, if the client considers that the item received presents physical or technical failures, can request a replacement, sending the item to the Offices of Idea Deportiva. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your case is approved, we will replace the failed item with another exactly identical in perfect condition, properly tested.
Orders from u$s 200 or more are free-shipped within 3 business days. Please ask for shipping charges for purchases under u$s 200. All orders are shipped via Correo Argentino (official mail service of Argentina), but in the event that the customer requires, the item will be shipped by, DHL, FedEx, UPS or comparable carrier, with charges to the customer. Processing time of your order can vary from 3-7 days depending on product availability.
Orders shipped to countries out of Argentina average 7-10 business days from date of shipping to reach their destination. Orders shipped by couriers (DHL, FedEx, UPS or similar service) average 3-7 business days from date of shipping to reach their destination. Additional charges may apply depending on size and weight. We will notify you of any additional charges before shipping the items. When calculating actual ship date, taking into account working days of Argentina and the country of destination (not Saturdays, Sundays and holidays)
Customer must include a complete street address for all orders, with phone, cell number and email. If ordering internationally, any extra taxes, customs, or related fees will be your responsibility at the time of receipt.
Buenos Aires - Argentina Teléfono fijo: +54 11 2153 1996 / 0653 Email: firstname.lastname@example.org Cel/Wsp: +54 911 5662 2496